Can't change from stick to foot in app on Iphones? [Ongoing]


#1

Hello, does anyone know a solution to this? I have an Iphone 8 and Iphone 5 se and on both I am unable to click the box to change sensors from stick to foot ( in the freedrum app) . It seems too small and the reverb button is off the screen as well. I have updated all my sensors and apps but nothing works so I have been unable to even use these as a kit. Thanks in advance!


#2

Have you tried deleting the app and redownloading? We have tried to see the same issue on our devices, but were unable to see the same thing.


#5

Send us an email at support@freedrum.rocks so we can better assist you.


#7

Hello, we have the same problem with an iPhone SE, we are not able to change sticks to foot in the application. Is there any solution yet ??


#9

We are aware of the issue and looking into it. We will have more information once we have updates from our side.


#10

Thank you! It’s well worth the wait. Sometimes kinks have to be worked out. This is a new and highly innovative product so I am looking forward to it. Very happy with the customer service at FreeDrum!