Freedrum Return issues


#1

I am having difficulty getting Freedrum to respond to my return requests, which were made in accordance with their return policy. What more do I need to do to get this processed?

Sincerely,

Malcolm Butler

Order Number: #10070


#2

Having the same issue here, they sent me the return info two weeks ago and still no refund after numerous emails to them and no response…


#3

Yep, exact same situation here. They’ve ignored 3 of my emails so far and won’t get back to me after giving them my order number.


#4

Hey everyone please reach out to me directly if we haven’t assisted you yet. We had an issue with our ticket service so cases were placed into closed or finished when they obviously weren’t. We apologize for the inconvenience!

Please reach out to me on seyran@freedrum.rocks with your order number and we will get it sorted immediately!