Moto G 5, sensors connected but no recognition from the app


I won my freedrumm sticks at the uppstart event.
I succeeded to pair them with my phone (after several trials) and get at least one of the 2 recognised by the app the 1st time.
Now I want to use them again, pairing successful but the app does not recognise nine of them.
Moto g5, android 7.0
I ma in Stockholm, I can meet if someone can make it works. Please.


Hello Helene

We are sorry to hear you are having connection issues. Can you send us a email at to better assist you?

Thank you!


Hey !
DO you succeed ?
I have a moto G5 too and i am interested to know if it’s working